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TRAINING PHILOSOPHY

OVERVIEW

This overview of my training philosophy includes my views on the purpose of training, preparations I have undertaken to develop my skills, expectations I have set for myself and others, my training don’ts, and my goals for continued professional development.

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POTENTIAL

As a trainer, I believe in linking knowledge with possibility. I believe that we all have the ability to reach a greater potential than we sometimes realize for ourselves. I know this because I have experienced it myself when others provided training and education that unlocked new doors and new worlds for me. It is my hope that as a trainer and educator, I can do the same for others.  

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EMPOWERMENT

I believe that the purpose of training is to empower others to create or handle meaningful change. Training provides the opportunity to initiate these changes through the power of shared knowledge. It is important to me that the people I train find the information I offer to be useful professionally and personally. Training should equip people with the information, skills, and support needed to address the challenges they face.

 

PREPARATION

I have prepared to be a professional trainer through study, participation, and practice. Academically, I have been studying leadership, training, strategic communication, presentational speaking, health communication, and research skills as I work toward a master’s degree in strategic communication. During my coursework, I teamed up with classmates to team-teach a master’s class and to develop a strategic communication training session for university professionals and graduate assistants.

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I have also made it a priority to participate actively in my professional development at work to ensure that I am well-trained and understand current topics and training methods. Through my employer, I have completed more than 30 voluntary training courses and earned certificates in cross-cultural competency as well as leadership and management. 

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I have also prepared through continued practice and experience. I presented at the Association of College Unions International annual conference and facilitated student leader training sessions on branding and accountability, and I serve on a new employee orientation committee, which is responsible for quarterly presentations to new staff members. I also provide one-on-one graphic design, professional communication, and social media training to the student employees I supervise.  

 

EXPECTATIONS OF SELF

As a trainer, I see myself as responsible for creating an environment in which learning can take place. This begins with my planning an organized and cohesive learning experience that will make the training session useful and memorable for participants. The content must be well-researched, and the sessions must be engaging and well-paced. 

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For this reason, I use a variety of tools, such as visual aids, videos, interactive quizzes, team activities, writing exercises, brief readings, and discussion. This variation helps reach varied learning styles as well as maintain participant interest. The combination of team and individual assignments encourages participants to make connections with one another as well as to listen to their own voices. I pay particular attention to discussion questions, as they allow participants to learn out loud, making meaning of the training material in a way that is salient to them and revelatory to their peers.  

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In addition, I must approach training with an openness to trainees’ emerging needs and a responsiveness to their feedback. Whenever possible, I prefer to conduct a preliminary needs assessment in order to ensure that my training sessions respond to participants’ specific concerns. It is important to me that I solicit meaningful feedback from those who have completed training, so that I can consistently improve upon my methods. Along with group discussion, this feedback helps me to assess whether the training achieved the intended learning objectives.

 

EXPECTATIONS FOR LEARNERS

I expect those I train to arrive with an openness to the learning experience, looking for useful takeaways as well as opportunities to connect with other learners. I ask for participation and curiosity, with active engagement in activities and discussion.

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I ask participants to be fully present, without the distraction of mobile devices. Note-taking and active listening are encouraged. I expect participants to be respectful of others, willing to question ideas but not attack individuals. Most of all, I expect participants to challenge themselves and support one another in the learning process. 

 

TRAINING DON'TS

As a facilitator, I do not arrive unprepared or unqualified to lead a training session, and I do not train without opportunities for participant feedback. I do not force participants to learn, but rather provide well-designed opportunities for those who desire to learn. I do not disparage or shame learners, nor will I tolerate such behavior from participants. 

 

OVERVIEW

As a trainer, it is important that I continued to develop my own skills, so that the experience of learning new information stays fresh in my mind, and so I can expand the range of skills and concepts I am qualified to teach. To that end, I will complete my master’s degree in leadership and strategic communication in 2018. Afterward, I will look toward earning professional certifications in such areas as Adobe training and project management. I will also continue to present at professional conferences and read materials that will help me continue to pursue expert-level knowledge of current theories and best practices.  

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THANK YOU

Thank you for reading my training philosophy. What I hope you will remember about me is that I enjoy training because I believe in the transformative power of applying information to practice. I hope to share with you through training what I have had the privilege to enjoy: learning experiences that excite passions, engage the mind, and develop skills, so we can contribute to the greater community of learners together.

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TRAINING EXPERIENCE

By Dianne Hafleigh, Longhuan Li, and Mel Puckett 

OVERVIEW

In the spring of 2017, two classmates and I designed and facilitated a strategic communication workshop for the University of West Florida’s University of Commons and Student Involvement in fulfillment of a graduate-level communication training course. We conducted a needs assessment, presented a workshop proposal, created a facilitators’ guide, presented a 90-minute workshop with measurable learning objectives, and delivered an outcomes report to the client.

 

WORKSHOP TOPIC AND APPROACH

Based on the needs assessment, we developed a team-based learning1 workshop focused on strategic communication. On April 12, 2017, we facilitated a workshop for eight Student Involvement professional staff members and graduate assistants. Together, our training team:

  • Emphasized the consequences, including business costs, of poor communication;

  • Provided strategic communication tools (GAS strategy2  and information hierarchy3);

  • Workshopped team members’ specific communication challenges; and

  • Allowed time for participant reflection on the training experience.

 

LEARNING OBJECTIVES

  • Primary objective: Apply strategic communication principles to enhance communication.

  • Supporting objective 1: Recognize consequences of poor communication.

  • Supporting objective 2: Demonstrate understanding of importance of strategic communication.

 

ASSESSMENT AND FEEDBACK

We administered a pre- and post-test using Kahoot to measure attendees’ general knowledge of strategic communication principles. Participants increased their collective quiz score by 65 percent, indicating clear improvement of their understanding of strategic communication principles. Throughout the workshop, discussion helped gauge participants’ successful achievement of supporting objectives. We concluded with a participant feedback survey.

 

All survey respondents agreed that the workshop was a positive experience, would be applicable professionally, and improved their understanding of strategic communication. Most participants cited an increased confidence in their ability to handle communication challenges. Our overall approach was well-received, as summarized by one participant: “The format of alternating between activity, lecture, and discussion was great at keeping everyone engaged and present.”

 

1 Michaelson, L. K. (2002). Getting started with team-based learning. In L. K. Michaelson, A. B. Knight, & L. D. Fink (Eds.), Team-based learning: A transformative use of small groups (pp. 27-52). Westport, CT: Greenwood.

2 Geoffrey Tumlin’s GAS framework involves outlining the communicator’s Goal, Approach to the communication receiver, tactics for Starting the conversation, and knowing when to Stop pushing a specific goal. Tumlin, G. (2013). Stop Talking, Start Communicating: Counterintuitive Secrets to Success in Business and in Life. New York: McGraw Hill Education.

3 Information hierarchy, drawn from graphic design and journalistic principles, organizes information in the way communicators anticipate it will be processed by its intended audience.

CLASSROOM TEACHING EXPERIENCE

By Mel Puckett and Kerry Sandell 

OVERVIEW

As a two-person team, we created and facilitated a 90-minute session for a graduate-level Communication Skills Training course, incorporating assessment of the material, discussion, and activities that encourage deep learning. The session was designed to teach students the skills necessary to become effective course designers and instructors.

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LEARNING OBJECTIVES

The learning objectives for this session were that our students would demonstrate the ability to:

  • Create measurable learning objectives when designing a course.

  • Apply practices in their instruction that encourage deep learning.

  • Compare and contrast professional teaching portfolios for valuable features that they would like to incorporate into their own online portfolios.

 

Using brief videos and visual aids to underscore our concepts, we challenged students to embrace deep learning activities as they prepared for their own teaching experiences. Through three team activities, we provided opportunities for students to work on course assignments during the session while simultaneously executing the learning objectives we had outlined.

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HIGHER-ORDER THINKING

First, we facilitated discussion based on Biggs’ Teaching for Quality Learning at University, emphasizing the importance of higher-order thinking to design objectives that focus instruction on what the student does. To develop this skill, we asked students to collaborate with their peers to design and share a learning objective for their upcoming teaching experiences. For their reference, we provided a handout featuring Bloom’s revised taxonomy as well as other supplemental resources.

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DEEP LEARNING

Next, we discussed the difference between surface and deep learning as articulated by Halonen’s Teaching Thinking. In order to engage students in deep learning, we introduced a creative exercise that required higher-order thinking skills, such as self-assessment, analysis, and design. Students were tasked with developing metaphorical personal brands, choosing a product to represent their enduring values and teaching philosophies. Students then presented their brands to the class and discussed how the activity required them to demonstrate higher-order thinking.  This activity also provided students the opportunity to learn more about one another.

 

TYING IT ALL TOGETHER

As we transitioned from the exploration of deep learning to our final segment, we watched a video of author and educator Clint Smith reciting his poem Aristotle, an inspiring challenge to educators to engage students on a deeper level. For our closing activity, we provided students with three examples of digital teaching portfolios from professional instructors of various disciplines. Students analyzed the portfolios before presenting their critiques to the class, highlighting elements they would like to include in their own portfolios.

 

STUDENT FEEDBACK

Anonymous feedback provided by students indicated that 71.4 percent of participants rated the learning experience with the highest possible rating, “excellent.” The other 28.6 percent chose the second-highest rating, “good.” Participants’ open-ended feedback indicated that activities were engaging and well-aligned with the reading material and learning objectives. Students acknowledged our preparation and appreciated the use of humor and creativity throughout the session. One student’s feedback in particular highlighted what we believe was a mutual experience for us and the students: “You know it was a good class when you leave in a good mood.”

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Biggs, J. (2003). Teaching for quality learning at university (2nd ed.) New York: McGraw-Hill.

2 Halonen, J. (2001). Teaching thinking.  In M. Svinivki & W. J. McKeachie (Eds.), Teaching tips: Strategies, research, and theory for college and university teachers (13th ed., pp. 308-314). Belmont, CA: Wadsworth.

3 Smith, C. (2015). Clint Smith 'Aristotle' (Poetry). Teach For All. 

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